APOLOGISING – the 4 parts to a great “I’m sorry”

Let’s be honest, sometimes the words ‘I’m sorry’ just aren’t going to cut it. For some of us or in certain situations those words roll off the tongue but are they really backed up by the feelings? For others or in different circumstances, thinking about uttering them seems to destroy a piece of our ownContinue reading “APOLOGISING – the 4 parts to a great “I’m sorry””